Terms and conditions

  • When making a purchase on our website you give KIOSK48TH the authorisation to make the withdrawal. We accept payment by mobilepay, applepay, visa, visa dankort and mastercard. For special inquires, please contact us for further information at hello@kiosk48th.com.

    Payments will be processed upon shipment of the order.

    When purchasing pre-order products, a prepayment will occur. This means that your payment will, in exceptional cases, be processed before it is shipped.

    All prices on the website are in danish kroner DKK (unless changed) and includes danish vat which is 25%. Orders placed within the european union should not be subject to additional taxes, whereas countries outside the eu may charge custom fees. KIOSK48TH cannot be held responsible for any delay at the customs or extra charges.

    Gift cards are valid for two years from the purchased date. If you wish to return items payed with gift cards KIOSK48TH will issue a new gift card matching the order value (minus return costs).

    KIOSK48TH can not be held responsible for typos in address, email, phonenumbers or other personal informations regarding shipping. 

    We would like to inform you that the stock status of your items may change, and we reserve the right to make adjustments to your order if necessary.

    In case the stock status of your ordered items may change or is out of stock, we reserve the right to make adjustments to your order if necessary. In this case, we will make a notice via email.

  • All orders are ready to be dispatched within 1-4 days. Shipping costs will be added and depends on your location and weight of the parcel. All orders are insured in case of damage. 

    Please find detailed information regarding delivery on the shipping page.

    General: It is possible to choose specific pick-up locations during check out in some contries. There is a possibility that the pick-up location is filled and PostNord/DPD is unable to deliver the parcel at the specific location - the parcel will in that case be moved to the closest pick-up point. 

  • You have the possibility to return the items and cancel your purchase within 14 days after you have received your parcel. Send us an email with your order number if you have any products you wish to return. You have 14 days from the day you noticed us about the return, to ship back your order. Gift wrap is not refundable. Free gifts have to be returned with the order, if not, the value of the free gifts will be charged upon refund.

    Advent Calendars can be returned as one total unit including all four gifts.

    The minimum return cost in Denmark is 55 DKK pr parcel.

    Products have to be returned in the same condition as when they where purchased. Any used, broken product packaging (including stickers), damaged goods or products that show signs of wear and use will not be accepted or refunded. It is the customer’s responsibility to make sure the goods are in the same condition as when purchased.

    The return costs are not refunded or paid by KIOSK48TH - you can arrange the shipping yourself or buy a return label via KIOSK48TH. Please note returns have to be shipped directly to our address below and we do not accept DAO return parcels. Please note that we do not offer return labels to all destinations - in this case the costumer is responsible for the return. Orders/parcels returned too late and without notifying us by email will be rejected. 

    KIOSK48TH can not be held responsible for typos in address/house number, email, phone numbers or other personal informations regarding shipping. If your order has been returned due to typos in personal information, we can re-ship (new shipping costs will be added) or cancel your order upon arrival at our office. If parcels are rejected by the costumer, all shipping costs are paid by the costumer and will not be refunded by KIOSK48TH. KIOSK48TH cannot be held responsible for packages left behind at the post office. The customer will be charged for the costs of the return shipping and administrative costs. 

    If your order is damaged upon delivery, please contact us at hello@kiosk48th.com as soon as noticed (within 24 hours) and attach a photo of the damaged item inside the original box (important).

    Return address:
    KIOSK48TH
    Fundervej 106
    7442 Engesvang
    Denmark

    If you wish to exchange your purchased products to other products on the website, please contact us at hello@kiosk48th.com.

  • Christmas gifts purchased in December 2024 can be returned until January 6th 2025.

    Christmas gifts purchased in November 2024 can be returned and exchanged to a gift card until January 6th 2025.

    Advent Calendars can be returned as one total unit including all four gifts.

    Send us an email with your order number if you have any products you wish to return. You have 14 days from the day you noticed us about the return, to ship back your order. Gift wrap is not refundable. 

    The minimum return cost in Denmark is 55 DKK pr parcel.

    Products have to be returned in the same condition as when they where purchased. Any used, broken product packaging (including stickers), damaged goods or products that show signs of wear and use will not be accepted or refunded. It is the customer’s responsibility to make sure the goods are in the same condition as when purchased.

    The return costs are not refunded or paid by KIOSK48TH - you can arrange the shipping yourself or buy a return label via KIOSK48TH. Please note returns have to be shipped directly to our address below and we do not accept DAO return parcels. Please note that we do not offer return labels to all destinations - in this case the costumer is responsible for the return. Orders/parcels returned too late and without notifying us by email will be rejected. 

    KIOSK48TH can not be held responsible for typos in address/house number, email, phone numbers or other personal informations regarding shipping. If your order has been returned due to typos in personal information, we can re-ship (new shipping costs will be added) or cancel your order upon arrival at our office. If parcels are rejected by the costumer, all shipping costs are paid by the costumer and will not be refunded by KIOSK48TH. KIOSK48TH cannot be held responsible for packages left behind at the post office. The customer will be charged for the costs of the return shipping and administrative costs. 

    If your order is damaged upon delivery, please contact us at hello@kiosk48th.com as soon as noticed (within 24 hours) and attach a photo of the damaged item inside the original box (important).

    Return address:
    KIOSK48TH
    Fundervej 106
    7442 Engesvang
    Denmark

    If you wish to exchange your purchased products to other products on the website, please contact us at hello@kiosk48th.com.

  • There is a 2 year warranty on products according to the Danish Sales of Goods Act. The warranty applies to all errors in software, material and fabrication.

    Complaints regarding errors and defects must be reported to KIOSK48TH within a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs. The complaint waives right to warranty if the items are handled improperly or unusually. Warranty items must be physically sent to our address.

    When returning, please contact us at hello@kiosk48th.com

    Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

  • We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can request to have your information deleted at any time.

    In order for you to enter into an agreement with KIOSK48TH Aps, we need the following information:

    Name
    Address
    Phone number
    Email address

    Registration of your personal information is used for the sole purpose of delivering the goods to you. The personal information is registered with KIOSK48TH Aps, and stored for up to five years, after which the information is deleted. When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly of what information is being collected and why. The director and employees for KIOSK48TH Aps have access to the information recorded about you. We do not store and transmit customer information encrypted. As registered with KIOSK48TH Aps, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact hello@kiosk48th.com .

  • KIOSK48TH use cookies for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

  • We use log statistics at www.kiosk48th.com, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more. The Log statistic is only used with the purpose to improve www.kiosk48th.com.

  • We kindly ask you not to use any of our products for commercial use or any marketing purposes without our permission. For product and photo inquiries please reach out to pr@kiosk48th.com.

  • KIOSK48TH ApS
    Fundervej 106
    7442 Engesvang
    VAT: 42495980

  • When ordering 'Made to order' items a pre-payment will occur. This means that your payment will, in this case only, be processed before it is shipped.

    'Made to order' items cannot be canceled, returned or refunded.

  • When purchasing pre order products, a prepayment will occur approximately after one week. This means that your payment will, in this case only, be processed before it is shipped.

  • KIOSK48TH reserves the right to cancel all orders that are suspected of being fraudulent. We reserve the right to pass on transaction information even if necessary, if requested to the official authority or payment partner in the event of suspicion of fraudulent transactions or identity theft.